National Vocational Certificate in Hospitality and Tourism (Housekeeping Operations) – Level 3
All the unit standards listed below are required.
| Unit No. | Unit Standard Title | Level | Credit |
| 42 | Follow workplace health, safety and hygiene procedures in a hospitality establishment | 2 | 6 |
| 43 | Prepare for and provide customer care in a hospitality establishment | 2 | 4 |
| 44 | Work with colleagues and customers in a culturally diverse hospitality environment | 2 | 3 |
| 45 | Conduct basic oral and written workplace communication in English in a hospitality establishment | 2 | 5 |
| 47 | Dispose of waste in a hospitality establishment | 2 | 4 |
| 48 | Conserve resources and report maintenance requirements in a hospitality establishment | 2 | 3 |
| 49 | Organise own work in a hospitality establishment | 3 | 2 |
| 51 | Demonstrate general cleaning techniques for premises and equipment in a hospitality establishment | 2 | 6 |
| 52 | Use business communication devices in a hospitality establishment | 2 | 6 |
| 53 | Provide basic information on tourist attractions in Namibia | 2 | 3 |
| 267 | Assist colleagues and provide service to guests in a hospitality establishment | 3 | 4 |
| 268 | Demonstrate knowledge of the hospitality industry and related jobs and career pathways | 2 | 5 |
| 269 | Use English in written and oral form to perform duties in a hospitality establishment | 3 | 6 |
| 271 | Receive, store, and rotate stock and supplies and report on stocks in a hospitality establishment | 3 | 4 |
| 282 | Promote products, services and guest relations in a hospitality establishment | 3 | 3 |
| 283 | Provide information on Namibia to guests in a hospitality establishment | 3 | 4 |
| 503 | Apply first aid in a hospitality establishment | 3 | 5 |
| 516 | Conduct basic workplace oral communication in an Asian, African or European language other than English in a hospitality establishment | 2 | 4 |
| 522 | Contribute to workplace improvements in a hospitality establishment | 3 | 5 |
| 1079 | Implement procedures for lost and found items in a hospitality establishment | 2 | 2 |
| 56 | Clean guest rooms, public and service areas and toilet and bathroom areas in a hospitality establishment | 3 | 10 |
| 289 | Attend to guests as a housekeeper in a hospitality establishment | 3 | 4 |
| 290 | Operate a laundry service on-premise and off premise in a hospitality establishment | 3 | 8 |
| 64 | Practice environmental ethics in a hospitality establishment | 2 | 5 |
A minimum of 3 credits is required from the following unit standards.
| Unit No. | Unit Standard Title | Level | Credit |
| 550 | Conduct routine oral communication in an Asian, African or European language other than English in a hospitality establishment | 3 | 10 |
| 285 | Maintain the grounds in a hospitality establishment | 3 | 8 |
| 286 | Establish and maintain garden areas in a hospitality establishment | 3 | 6 |
| 287 | Care for pets in a hospitality establishment | 3 | 3 |
| 508 | Organise floral and other types of displays as part of hospitality operations | 3 | 4 |