National Vocational Certificate in Business Services (Office Administration) 1
All the unit standards listed below are required.
| Unit No. | Unit Standard Title | Level | Credits |
| Communicate effectively with colleagues and clients | 1 | 3 | |
| Unit ID: 92 | Follow effective work practice in an office environment | 1 | 4 |
| Unit ID: 93 | Demonstrate basic word processing skills | 1 | 6 |
| Unit ID: 95 | File and retrieve documents in an office environment | 1 | 5 |
| Unit ID: 96 | Apply knowledge of an organization to respond to basic customer enquiries in an office environment | 1 | 4 |
| Unit ID: 97 | Demonstrate and apply knowledge of office equipment | 1 | 7 |
| Unit ID: 98 | Demonstrate knowledge of teamwork | 1 | 3 |
| Unit ID: 1150 | Apply basic reading skills in a workplace environment | 1 | 3 |
| Unit ID: 1151 | Interact with others in a workplace environment Web | 1 | 5 |
| Unit ID: 1152 | Use workplace documents | 1 | 5 |
| Unit ID: 1153 | Apply basic numeracy skills in a workplace environment | 1 | 5 |
| Unit ID: 1154 | Apply basic financial literacy skills | 1 | 4 |
| Unit ID: 1155 | Demonstrate basic awareness of HIV and AIDS | 1 | 6 |
| Unit ID: 1156 | Apply fundamental computer literacy skills | 1 | 8 |
| Unit ID: 1157 | Demonstrate basic knowledge of workplace health and safety | 1 | 7 |
| Unit ID: 1158 | Apply basic entrepreneurship skills | 1 | 5 |