All the unit standards listed below are required.

Unit No.Unit Standard TitleLevelCredits

Unit ID:  91

Communicate effectively with colleagues and clients13
Unit ID: 92Follow effective work practice in an office environment14
Unit ID: 93Demonstrate basic word processing skills16
Unit ID: 95File and retrieve documents in an office environment15
Unit ID: 96 Apply knowledge of an organization to respond to basic customer enquiries in an office environment14
Unit ID: 97Demonstrate and apply knowledge of office equipment17
Unit ID: 98 Demonstrate knowledge of teamwork13
Unit ID: 1150Apply basic reading skills in a workplace environment13
Unit ID: 1151 Interact with others in a workplace environment Web15
Unit ID: 1152Use workplace documents 15
Unit ID: 1153 Apply basic numeracy skills in a workplace environment15
Unit ID: 1154 Apply basic financial literacy skills 14
Unit ID: 1155 Demonstrate basic awareness of HIV and AIDS16
Unit ID: 1156Apply fundamental computer literacy skills 18
Unit ID: 1157Demonstrate basic knowledge of workplace health and safety17
Unit ID: 1158Apply basic entrepreneurship skills15

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