National Vocational Certificate in Wholesale and Retail Frontline Supervision Level 3
All the unit standards listed below are required.
| Unit No: | Unit Standard Title | Level | Credits |
| Unit ID: 2121 | Apply theft, fraud and safety control measures in a Wholesale and Retail Outlet | 3 | 8 |
| Unit ID: 2120 | Build customer relations in an operational unit | 3 | 10 |
| Unit ID: 2119 | Explain the factors that impact on the bottom line of a Wholesale and Retail unit | 3 | 10 |
| Unit ID: 2122 | Apply knowledge of self and team in order to develop a plan to enhance team performance | 3 | 5 |
| Unit ID: 2123 | Apply occupational health, safety and environmental principles | 3 | 10 |
| Unit ID: 2128 | Demonstrate knowledge of products in own area of operation in a Wholesale and Retail environment | 3 | 5 |
| Unit ID: 2124 | Communicate in an assertive manner with clients and fellow workers | 3 | 4 |
| Unit ID: 2126 | Conduct a structured meeting | 3 | 5 |
| Unit ID: 2127 | Motivate and build a team | 3 | 10 |
| Unit ID: 2125 | Prioritise time and work for self and team | 3 | 5 |