National Vocational Certificate in Wholesale and Retail Operations – Level 2

COMPULSORY SET

All the unit standards listed below are required.

Unit ID	Unit Standard Title	Level	Credits
Unit ID :2098	Demonstrate understanding of core concepts in the wholesale and retail environment	2	10
Unit ID :2099	Complete basic business calculations	2	5
Unit ID :2100	Count stock for a stock-take	2	5
Unit ID :2112	Interact with Customers	2	8
Unit ID :2113	Maintain a safe and secure wholesale and retail environment	2	10
Unit ID :2114	Record Transactions	2	8
Unit ID :2115	Process payment at a Point of Sale (POS)	2	10
Unit ID :2116	Mark merchandise and maintain displays	2	10
Unit ID :2117	Implement promotional instructions	2	6
Unit ID :2118	Apply in-bound Contact Centre Operations within a commercial environment	2	8
Unit ID :2094	Maintain and adapt oral communication	2	5
Unit ID :2095	Write and present information for a defined context	2	5
Unit ID :2096	Use language and communication in occupational learning programmes	2	5
Unit ID :2097	Access and use information from texts	2	5
Unit ID :2107	Use mathematics to investigate and monitor the financial aspects of personal and community life	2	2
Unit ID :2108	Demonstrate understanding of rational and irrational numbers and number systems	2	3
Unit ID :2110	Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts	2	3
Unit ID :2111	Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems	2	3
Unit ID :2109	Work with a range of patterns and functions and solve problems	2	5

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