National Vocational Certificate in Wholesale and Retail Operations Supervision – Level 4
All the unit standards listed below are required.
| Unit No: | Unit Standard Title | Level | Credits |
| Unit ID: 2133 | Indicate the role of a team leader ensuring that a team meets and organisation’s standards | 4 | 6 |
| Unit ID: 2134 | Motivate a Team | 4 | 6 |
| Unit ID: 2135 | Supervise customer service standards | 4 | 8 |
| Unit ID: 2129 | Supervise Sales Performance | 4 | 8 |
| Unit ID: 2130 | Supervise stock counts | 4 | 8 |
| Unit ID: 2131 | Supervise housekeeping and hygiene in a store | 4 | 6 |
| Unit ID: 2132 | Supervise implementation of loss control measures | 4 | 8 |
| Unit ID: 2142 | Supervise Point Of Sale Operations | 4 | 8 |
| Unit ID: 2143 | Supervise promotional activities | 4 | 8 |
| Unit ID: 2140 | Apply the budget function in a business unit | 4 | 5 |
| Unit ID: 2141 | Interpret financial statements | 4 | 4 |
| Unit ID: 2139 | Conduct a formal meeting | 4 | 3 |
| Unit ID: 2138 | Induct new members into a team | 4 | 3 |
| Unit ID: 2136 | Demonstrate basic understanding of labour legislation the impacts on a business unit | 4 | 8 |
| Unit ID: 2137 | Describe and apply the management functions of an organization | 4 | 10 |